Help Center

Tap Start Free Chat on any page. Allow camera access if you want to be seen — or skip it and stay off-camera — and you'll be matched with someone online within seconds. No account or email is needed to begin.

No. You can use the core video chat as a guest. An account only matters if you later want to save someone you liked or use optional extras.

Yes. It runs in your phone's browser with no app to install, and the same way on a desktop or laptop with a webcam.

Yes. You can keep your camera off and still hold a conversation. Video is an option you turn on when you want it, not a requirement to join.

Any current version of Chrome, Safari, Firefox, or Edge on phone or desktop. If something feels off, updating your browser to the latest version resolves most issues, since video chat relies on up-to-date web standards.

End the current call and start a new match. Each conversation is separate, so moving on is a single tap.

Usually it just means the other side dropped or your connection hiccuped. Start another match; if nothing connects at all, check your internet connection and that your camera permission is allowed.

Yes. Every match is a private one-on-one conversation, not a public room where others can watch.

Who you meet shifts through the day as different countries come online, so the mix naturally changes with the time you visit. The core experience connects you with whoever is available rather than filtering to a single country, so the simplest way to find a different mix is to try at a different time of day.

Refreshing ends the current call, since each match is a live session rather than a saved thread. If you want to keep talking to someone, don't refresh mid-call — and consider registering, which is what lets you save people you liked.

Yes. You can start and hold real conversations as a guest with no payment and no card required. There's no trial timer and no paywall in front of your first chat.

An account and optional top-ups unlock extras on top of the free experience — for example, saving someone you enjoyed talking to so you can find them again. The core video chat itself stays free.

If you use a guest session, each device is independent, so there's nothing to carry over. If you registered, sign in with the same account on the new device to keep your saved people and any extras.

Reach out through the Contact Us page with the details, and support will look into it. Being upfront about billing is part of how we operate — if something went wrong with a purchase, we'd rather sort it out than leave you guessing.